Frequently Asked Questions

Vegetables for Grilling

What is the best way to remove the film that is covering the tray?

Use a sharp knife and cut down the face of the package, about 1” from the edge. Remove the film from one side of the package and slide the tray out.

Do I need to add any ingredients or spices to the vegetables?

We have already seasoned the vegetables, so nothing else is needed. However, you can add your own seasonings, if you prefer.

Should I let the vegetables thaw before putting them on the grill?

No thawing is necessary; our cooking instructions are based on use of the frozen vegetables on your grill or in your oven.

If my grill temperature exceeds 450 degrees, will it damage the foil tray?

No, it will not damage the tray.

Can I cook meat and other food items at the same time the pan is on my grill?

Yes; other foods may be grilled at the same time.

Where do I place the pan on the grill?

Place the pan containing the frozen vegetables directly over the heat source, on the lowest grill rack.

Can I cook these vegetables in the oven?

Yes -- simply follow the directions shown on the back of the package.

Signature Shredded Vegetables

What is the best way to cook Signature Shredded Vegetables?

For optimal texture, we recommend following the stovetop directions.

Do I need to add seasonings?

We have already seasoned the Signature Shredded Vegetables, so nothing else is needed. However, you can add your own seasonings, if you prefer.

Is your packaging recyclable?

Yes, our film packaging is recyclable.

Can I cook Signature Shredded Vegetables in the oven or in an air fryer?

We do not recommend using these appliances to cook Signature Shredded Vegetables.

Should I add a little water to the pan?

No water is needed; simply follow the instructions shown on the package for best results.

Seasoned Vegetables for Roasting

The products have olive oil and seasoning. Should I add other seasonings?

We have already seasoned the vegetables, so nothing else is needed. However, you can add your own seasonings, if you prefer.

What size baking sheet should I use to cook the whole bag?

You should use an 11” x 17” pan for cooking the entire bag.

Do you have any varieties without seasoning already on them?

Yes; please refer to the Vegetables for Roasting section of the website for details on the various unseasoned varieties of the product line. For those products, you will need to add oil, salt and pepper.

Is your packaging recyclable?

Yes, our film packaging is recyclable.

Seasoned Sweet Potato Fries

How hot are the Nashville Hot fries?

Our Nashville Hot fries are pretty hot. From a technical standpoint, the pungency – or “heat”/spiciness level – is 30,000 Scoville Heat Units, or SHUs. (Note: the Scoville scale is a measurement of “heat/spiciness; 30,000 falls into the “highly pungent” category, which ranges from 25,000 – 70,000 SHUs)

What are “Homestyle Fries?”

The term Homestyle Fries in our product line is defined as a thick, flat french fry. It is similar to a fry you may get when you make them from scratch at home.

Can I cook your fries at a higher temperature for less time?

No; for optimal results, please follow the instructions on the package.

Can I cook the fries in an air fryer?

Yes; sweet potato fries that are cooked in an air fryer are delicious and crunchy. Cooking times are also shorter than in a traditional oven.